The Microsoft SFC utility attempts to find and repair any damaged or corrupt files. Type sfc /scannow in the command prompt, and then press Enter. Search Windows for command, right-click command prompt from the list of search results, and then select Run as Administrator. Use the Microsoft System File Checker (SFC) utility to repair damaged or corrupt system files.Ĭlose all open programs and apps running in Windows. If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed (in English) from the Microsoft website, and then try uninstalling again.Īfter the software uninstall is complete, restart the computer, and then continue to the next step. If a User Account Control message displays, click Yes.įollow the on-screen instructions to complete the software removal. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Search Windows for programs and features, and then click Programs and Features in the list of results. If your printer connects to the computer with a USB cable, disconnect the cable from the printer. Remove your print driver and software using the Uninstall a program tool in Windows Programs and Features. Some HP software components might have installed incorrectly, even if the print driver and setup did not complete.
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